All American Gifts

Welcome to
All American Gifts

870 E. Research DR. Suite 8
Palm Springs, CA 92262

Flag Case - Coffin Size
Flag Display Case for 3x5'
Combination Flag Case
Awards-Medals Case
Challenge Coin Case
Sword Display Case
Knife Display Case
Military Wife Plaque
Personalized Plaques
Memorial 3D Mirror Case
Shadow Boxes
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FREQUENTLY ASKED QUESTIONS

Table of Contents

  1. When will my order be shipped ... ?
  2. Do You Assemble Display Cases To My Specs. ... ?
  3. What is your return policy?
  4. Do you have a catalog ... ?
  5. Can I get blueprints for do-it-yourself... ?
  6. I've lost my military awards and medals. What should I do ... ?
  7. How Do I Install Items in My Case

When will my order be shipped?

Over 90% of our items are in stock at all times. Depending on the time of day that you place your order, we may be able to ship your item(s) the SAME DAY. Most of our items are shipped within 2 business days. This includes the majority of our products that include customized laser engraving. Rush shipping is available...please see your shopping cart for pricing and availability. You'll also want to check the delivery sechedule from the UPS delivery map to determine when you can expect your order to arrive.

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Do you assemble display cases to my specs?
NO. However, we do allow customers to choose the branch of service emblems to include and we also offer custom laser engraving on selected cases.

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What is your return policy?

All American Gifts will provide a full refund to the customer who, for any reason, returns merchandise within thirty (30) days of the date of delivery of the item(s).  Requests for exchange of items will be honored for a period of sixty (60) days from the date of delivery of the item to the customer.  A UPS Call Tag will be issued for all returns for refund and/or exchange.  United States Postal Service delivered items may be returned and postage will be reimbursed

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Do you have a catalog?

Not at this time. Our web site lists all available items. If you need a hard copy, visit the web page(s) of  interest and print to your printer.  

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Can I get blueprints for do-it-yourself?


Not from us.

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I've lost my medals and awards, what should I do?

You should be able to get your medals replaced free of charge at  http://www.archives.gov/st-louis/military-personnel/public/awards-and-decorations.html

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How do I install items in my case?

  Installing     Medals and Badges. 
  Installing     Flags.
  Installing     Swords

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Have Questions?  Need More Information?  Call 1-800-344-8421

Business Hours M-F 8AM-5PM PST

 

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