When will my order be shipped? Allow 5 business days to ship your order plus the delivery time from the UPS delivery map. Please allow 10 business days for shipping items requiring personalized engraving plus the delivery time from the UPS delivery map..
Do you assemble display cases to my specs? NO. However, we do allow customers to choose the branch of service emblems to include and we also offer custom laser engraving on selected cases.
What is your return policy? All American Gifts will provide a full refund to the customer who, for any reason, returns merchandise within thirty (30) days of the date of delivery of the item(s). Requests for exchange of items will be honored for a period of sixty (60) days from the date of delivery of the item to the customer. A UPS Call Tag will be issued for all returns for refund and/or exchange. United States Postal Service delivered items may be returned and postage will be reimbursed
Do you have a catalog? Not at this time. Our web site lists all available items. If you need a hard copy, visit the web page(s) of interest and print to your printer.
Can I get blueprints for do-it-yourself? Not from us.
I've lost my medals and awards, what should I do?
You should be able to get your medals replaced free of charge at http://www.archives.gov/st-louis/military-personnel/public/awards-and-decorations.html
How do I install items in my case? Installing Medals and Badges. Installing Flags. Installing Swords
Have Questions? Need More Information? Call 1-800-344-8421
Business Hours M-F 8AM-5PM PST
©2007 All American Gifts
